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customer
How do I register an account with BJ88?
How to provide the “Deposit Request Video” if your deposit fails/has not been credited?
JILI
Ludobet
BPoker
Why can’t I make a withdrawal?
How can I cancel my withdrawal request?
What is a bank statement?
Why is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?
What is the wagering requirement?
What are the requirements for making a withdrawal?
How long does it take for a withdrawal to be processed?
How to make a withdrawal?
Is there any limitation on the number of deposit/withdrawal transactions per day?
Is there any limitation on withdrawal amount for a single transaction?
Is there any limitation on deposit amount for a single transaction?
Will my deposit/withdrawal be credited during weekends?
What should I do if the deposit fails/deposit has not been credited?
How can I check my deposit/withdrawal history?
How long does it take for a deposit to be credited?
What is the minimum deposit amount?
What kind of deposit methods are available on BJ88?
Customer support is unreachable. What should I do?
How do I find my device IP address?
How do I find the device information of my mobile phone?
What information should I provide when contacting customer services regarding the BJ88 APP?
What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
What can I do if the web page is being redirected to another website or being DNS hijacked?
What should I do in case of an error or dispute?
What happens if I disconnect from a game?
What should I do if the website fails to load?
How do I delete my browser cookies/cache?
Do I need to change any browser configurations?
What web browsers does the BJ88 site support?
Can I login to my BJ88 account on 2 devices at the same time?
How can I clear the BJ88 APP (Android) cache and app data?
How do I know if my device is compatible with the BJ88 APP (Android)?
What is the BJ88 APP file size?
Is BJ88 APP available in Google Playstore?
Is the BJ88 APP free?
How to download BJ88 APP? (Android)?
Can I place bets using my phone?
Are there any restrictions on the referral bonuses I received?
Can I join BJ88’s RAF program if I am a referee?
How many friends can I refer to?
My friend made a deposit and I didn’t get the referral bonus. Why?
How to join the RAF Program?
What is the RAF Program?
Do you have any other tips on how to ensure security of my personal data and account information?
How do I prevent account hacking or fraud?
Is my personal data safe and secure?
Customer support is unreachable. What should I do?
How to contact the customer support team?
Biometric Login (Fingerprint & Face ID)
How to download BJ88 APP?
Can I use the BJ88 APP/Mobile Site with my existing username and password?
Can I place bets using my phone?
Does my registered name with BJ88 have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
How to change my email address/phone number?
What should I do if I forgot my email address/phone number?
How to verify my account?
Why can’t I login to my account?
How can I change my account password?
Why am I not receiving password reset emails?
What should I do if I forget my password?
My account was locked after too many failed login attempts, what should I do?
Why aren’t my bets contributing to earning VIP Points?
How to use USDT deposit by Binance?
What should I do if I forget my username?
Can I change my username?
Is an identity card number required upon registration?
Can I have more than one account with BJ88?
Can I change or cancel my bet?
If an event is suspended or abandoned, will the bet be cancelled?
What happens if I disconnect from the internet while placing my bets?
Where does your company obtain the results related to the events offered?
Is the match information displayed on your website always correct?
Why hasn’t my bet been settled after the event is completed?
What is a Bet ID?
How can I check my Sportsbook Betting history?
What are the minimum and maximum betting amounts?
What does ‘Accept at any odds’ mean?
The most popular Cricket Markets
What is Kabaddi?
Sportsbook – What is Virtual Sports?
Sportsbook – What is Handicap?
Sportsbook – What is Outright?
Sportsbook – What is 1X2?
Sportsbook – How do I create a Mix Parlay / Multiple Bet?
Sportsbook – What is Cash Out?
What kind of sporting events do Sportsbooks provide?
Can I get a refund if I make a wrong bet?
What should I do in case of an error or dispute?
What happens if I disconnect from a game?
KM (Kingmaker)
What kind of table games are available on BJ88?
Can I change or cancel my bet?
What should I do in case of an error or dispute?
What happens if I disconnect from a game?
How can I check my lottery betting history?
What lottery games does BJ88 provide?
What is a Soccer 5?
What is a Parlay 5?
What is a Happy 5?
What is a Number Game?
What happens if I disconnect from a game?
What is the wagering requirement?
What does Payline mean?
What is RNG, and how do they work?
What slot games does BJ88 provide?
Can I make a withdrawal before the bonus wagering requirement is completed?
Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
Why don’t I see the bonus in my account?
What are the promotions or bonuses available on BJ88 now, and how do I apply?
Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?
How to enjoy the welcome offer provided by BJ88?
How to make a deposit via Interac e-transfer?
Can I get a refund if I make a wrong bet?
What should I do in case of an error or dispute?
What happens if I disconnect from a game?
How can I know that the live casino games are streamed in real time?
Is there any limitation on the minimum and maximum bet limits in each live casino platform?
Casino – What is Deal or No Deal Live?
Casino – What is Lightning Roulette?
Casino – What is 1 Day Teen Patti?
Casino – What is Teen Patti?
Casino – What is Andar Bahar?
Casino – What is Sic Bo?
Casino – What is Roulette?
Casino – What is Dragon Tiger?
Casino – What is Baccarat?
What kind of live casino games are available on BJ88?
Password Guidelines
What currencies does BJ88 support?
What is BJ88’s latest domain?
18+ Policy
customer
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