Account

How do I register an account with BJ88?

Are there any restrictions on the referral bonuses I received?

Can I join BJ88’s RAF program if I am a referee?

How many friends can I refer to?

My friend made a deposit and I didn’t get the referral bonus. Why?

How to join the RAF Program?

What is the RAF Program?

Do you have any other tips on how to ensure security of my personal data and account information?

How do I prevent account hacking or fraud?

Is my personal data safe and secure?

Customer support is unreachable. What should I do?

How to contact the customer support team?

Biometric Login (Fingerprint & Face ID)

How to download BJ88 APP?

Can I use the BJ88 APP/Mobile Site with my existing username and password?

Can I place bets using my phone?

Does my registered name with BJ88 have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?

How to change my email address/phone number?

What should I do if I forgot my email address/phone number?

How to verify my account?

Why can’t I login to my account?

How can I change my account password?

Why am I not receiving password reset emails?

What should I do if I forget my password?

My account was locked after too many failed login attempts, what should I do?

What should I do if I forget my username?

Can I change my username?

Is an identity card number required upon registration?

Can I have more than one account with BJ88?

Password Guidelines

What currencies does BJ88 support?

What is BJ88’s latest domain?

18+ Policy

What should I do if I forget my username?

Kindly contact our 24/7 customer support team for further assistance if you forgot your username.

If you still have questions to ask, please contact our Support Team

Contact Support