Technical

Customer support is unreachable. What should I do?

How do I find my device IP address?

How do I find the device information of my mobile phone?

What information should I provide when contacting customer services regarding the BJ88 APP?

What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?

What can I do if the web page is being redirected to another website or being DNS hijacked?

What should I do in case of an error or dispute?

What happens if I disconnect from a game?

What should I do if the website fails to load?

How do I delete my browser cookies/cache?

Do I need to change any browser configurations?

What web browsers does the BJ88 site support?

Can I login to my BJ88 account on 2 devices at the same time?

How can I clear the BJ88 APP (Android) cache and app data?

How do I know if my device is compatible with the BJ88 APP (Android)?

What is the BJ88 APP file size?

Is BJ88 APP available in Google Playstore?

Is the BJ88 APP free?

How to download BJ88 APP? (Android)?

Can I place bets using my phone?

What should I do in case of an error or dispute?

Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:

Username
Game details

Name of game
Bet ID
Bet amount
Bet time

If you still have questions to ask, please contact our Support Team

Contact Support